Louisville Auto Repair

Call Us:(502) 447-8586
Mon - Fri: 8:00 AM - 5:00 PM
1

Horrible customer service. Took my vehicle in for transmission work. They had the vehicle for a month. Never received an update. Received notifications that my car battery was almost completely dead on my phone and called them. They probably left something on. They didn't care didnt charge it either. After completing service, they had killed the battery a second time. Had to jump it to leave the shop. Refused to do anything about the battery just said go buy a new one then. All they care about is what they can get away with charging you, dont care about you or your vehicle.

We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (502) 447-8586. Thank you and have a great day.

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
3

Thank you for your review on Mr. Transmission Louisville! Looks like there is some room for improvement. We hope next time we can give you 5 star service

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
1

This place will lie to you. This place will charge you thousands of dollars on $200 worth of work. This is a warning. I had to threaten them with my attorney and show proof to them that i was watching them and marked my car’s tire to see if it had been moved. it hadn’t moved for weeks and they tried to charge me for the time. if you are not educated on cars, they will take advantage of that and take your money.

We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (502) 447-8586. Thank you and have a great day.

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Thank you for the review Danielle!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Reasonably worked on my truck...very happy with their work and hospitality.

Thank you for the review Shanda!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
3

5

Food was good

5

5

These people are awesome I had them put a new transmission in my Vette Corvette and the first time it wasn't right but I took it right back and he put it right in and got it fixed and it works awesome I would recommend these people to anybody and are very professional these people go to school for all everything and are very friendly and nice people and they've been in business for over 30 years I would definitely use them if I had a transmission problem.

1

They lie! Had my vehicle for nearly 3 weeks and never even looked at the car. Told me would be done in less than 2 weeks, I called and was told it would be done in Wednesday of the next week, I go to the shop thinking it would be done, told 3 more days. I called my warranty company and nothing was even filed. Called the shop back, then I was told they had my car mixed up with someone else's. I have filed complaints with the BBB and Mr Transmission. Go anywhere else, this guy is a liar!!