Horrible customer service. Took my vehicle in for transmission work. They had the vehicle for a month. Never received an update. Received notifications that my car battery was almost completely dead on my phone and called them. They probably left something on. They didn't care didnt charge it either. After completing service, they had killed the battery a second time. Had to jump it to leave the shop. Refused to do anything about the battery just said go buy a new one then. All they care about is what they can get away with charging you, dont care about you or your vehicle.
We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (502) 447-8586. Thank you and have a great day.
- Mr. Transmission - Milex Complete Auto Care - Louisville #187A