Louisville Auto Repair

Call Us:(502) 447-8586
Mon - Fri: 8:00 AM - 5:00 PM
5

Brought my car there because my transmission was slipping. The staff was very professional and Christian took time to explain everything in detail. He kept me up to date on the process. My car runs great I could not be more happy.

Thank you very much for your business!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Where do I begin? Christian and his crew are complete professionals. I have never been to an automotive shop like this. Christian kept me up to date ever step of the way. Even when my vehicle was not finished on time. He called me apologizing that a part was not delivered on time. No apologies needed sir. I understand sometimes parts don’t come in on time. I just appreciate the professionalism and honesty you gave me. This is something you don’t see anymore. Christian I will be back in the future for all my automotive needs.

Carl, you’re good people. I enjoyed having you as a customer.

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Christian is THE BEST!!! I broke down on the expressway. He towed it in. I was scared knowing it was the the transmission. However Christian called me later that day saying it was only the axle. Fixed it at a reasonable price saving me so much money. Thank you!! I will tell everyone I know about Mr. Transmission and Christian.

Sarah, it was an absolute pleasure doing business with you. I’m glad we got you back on the road in a timely manor. And yes I would appreciate you telling your friends and family about us! Thank you!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
1

Where can I give 0 stars.... I sent my car here because it was the only place that stated they could complete the work needed under my 3rd party warranty. It was expressed to them it was pulling a code for a knock sensor. Christian said he could tow my car for free as a service of them doing the work! Great.... he had it towed. Christian called me the next day and stated that it was pulling the knock sensor code but my engine needed to replaced. Christian went on to say that he call Kia and there was a recall on my engine! No there wasnt... it's a life time warranty due to barring damage.... That God for Kia.... who said they would take care of me... 24 hours after Kia got it, it's ready for pick up! IT NEEDED A KN0CK SENSOR!

5

Thank you for the fantastic review Adam!!!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
1

Horrible customer service. Took my vehicle in for transmission work. They had the vehicle for a month. Never received an update. Received notifications that my car battery was almost completely dead on my phone and called them. They probably left something on. They didn't care didnt charge it either. After completing service, they had killed the battery a second time. Had to jump it to leave the shop. Refused to do anything about the battery just said go buy a new one then. All they care about is what they can get away with charging you, dont care about you or your vehicle.

We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (502) 447-8586. Thank you and have a great day.

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
3

Thank you for your review on Mr. Transmission Louisville! Looks like there is some room for improvement. We hope next time we can give you 5 star service

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
1

This place will lie to you. This place will charge you thousands of dollars on $200 worth of work. This is a warning. I had to threaten them with my attorney and show proof to them that i was watching them and marked my car’s tire to see if it had been moved. it hadn’t moved for weeks and they tried to charge me for the time. if you are not educated on cars, they will take advantage of that and take your money.

We strive to do our very best to always exceed our customers’ expectations. We are sorry your experience did not meet our standards. We appreciate your business and value your feedback. I would like the opportunity to discuss this further with you. If you would be willing to talk further please call us at (502) 447-8586. Thank you and have a great day.

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Thank you for the review Danielle!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A
5

Reasonably worked on my truck...very happy with their work and hospitality.

Thank you for the review Shanda!

- Mr. Transmission - Milex Complete Auto Care - Louisville #187A