They didn't take time to see why my coolant kept running out. I had it there twice, I even recorded a video of the fluid and they kept saying we can't find the leak. I had to put a jug of coolant in it every other day I could stand in front of it while it ran and watch it run from 2 different spots and they kept telling my wife and myself we can't find the leak. They either don't like black people or they just didn't wanna work on our vehicle
You did not show us a video of anything, we even kept it extra time In order to park it on ramps at an incline as you requested during that time and could not get your vehicle to leak a single drop of fluid. We cannot charge you to repair something that cannot be reproduced. Your warranty company would not cover that either. We don't turn away customers in need of repairs, we are in business to make money. We cannot just make up a repair list with no evidence. The racial Comment is not called for either. 95% of our customers are African American. Color of one's skin is of no significance. And just to make a point. We have biracial children. We are all the same.
- Mr. Transmission - Milex Complete Auto Care - Louisville #187A